Terms and Conditions
Welcome to Toyside.in (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to these Terms. Please read them carefully.
1. Use of Website
You agree to provide accurate, complete, and updated information while creating an account or placing an order.
You may not use our website for any unlawful purpose or to harm, abuse, or exploit others.
2. Products & Pricing
We strive to provide accurate product deions, images, and pricing. However, errors may occur, and we reserve the right to correct them without prior notice.
All prices are listed in Indian Rupees (INR) and include/exclude applicable taxes as mentioned at checkout.
Availability of products is subject to stock. We may discontinue products without prior notice.
3. Orders & Payments
By placing an order, you make an offer to purchase products. We reserve the right to accept or reject any order.
Orders are confirmed only upon successful payment.
We accept payments through secure third-party payment gateways (e.g., Razorpay, UPI, cards, net banking). We are not liable for payment failures or issues arising due to third-party services.
4. Shipping & Delivery
We deliver across India. Delivery timelines may vary depending on location from 2 days to 14 days.
Shipping charges (if applicable) will be displayed at checkout.
We are not responsible for delays caused by courier companies, natural disasters, strikes, or unforeseen circumstances.
6. Intellectual Property
All content on Toyside.in, including logos, images, designs, text, and software, is our property or licensed to us.
You may not copy, reproduce, modify, or distribute our content without prior written permission.
7. User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
Any activity under your account will be considered your responsibility.
We reserve the right to suspend or terminate accounts found in violation of these Terms.
8. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Product safety: All toys are intended for specific age groups. Customers must ensure age-appropriate usage. We are not responsible for misuse leading to injury.
9. Privacy
Your personal data is collected, stored, and processed in accordance with our [Privacy Policy].
By using our website, you consent to our collection and use of your information.
Refund & Cancellation Policy
Cancellation
Order cancellations are allowed only before dispatch. Once shipped, orders cannot be cancelled.
Refund
Refund requests must be raised within 7 days of delivery.
Products must be returned in their original condition, unused, and without any damage.
Refunds will not be issued for products that are damaged, used, or not in their original packaging.
Once we receive and inspect the returned item, your refund will be processed to your original payment method within 5–7 business days.
Shipping & payment gateway charges (if any) are non-refundable.
For refund requests, please contact us at contact@toyside.in